Bank Teller Fees
In 1999 a Connecticut-based bank announced that due to rising costs it would be forced to charge a $5 fee every time a customer visited a live teller. The bank promised that the fee would actually help to improve the quality of customer service.
Advertised in 1999 in the Journal-Inquirer by the Savings Bank of Rockville, a Connecticut-based bank. Reportedly many customers were convinced that it was true. One woman even cancelled her account to protest the fee.
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